One OSI layer communicates with another layer to make use of the services provided by the second layer. The services provided by adjacent layers help a given OSI layer communicate with its peer layer in other computer systems. Three basic elements are involved in layer services: the service user, the service provider, and the service access point (SAP).
In this context, the service user is the OSI layer that requests services from an adjacent OSI layer. The service provider is the OSI layer that provides services to service users. OSI layers can provide services to multiple service users. The SAP is a conceptual location at which one OSI layer can request the services of another OSI layer.
Figure illustrates how these three elements interact at the network and data link layers.
Figure Service Users, Providers, and SAPs Interact at the Network and Data Link Layers
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